FREQUENTLY ASKED QUESTIONS
Before you arrive,
feel right at home.
Useful information to help you choose a room, book and plan your stay. For individual questions, you can always contact us directly.
Booking your stay
How can I book Villa Viognier?
You can book through the property's page on Booking.com. Choose your dates and number of guests, compare the available options and read the conditions before confirming. The website's “Book” button takes you straight to Booking.
Where can I find prices, check-in details and cancellation conditions?
Rates and conditions depend on your dates and selected option. Up-to-date details are available on Booking.com and in your booking confirmation. Contact us directly to arrange your arrival or discuss a request.
Is breakfast available?
The property offers breakfast. Check on Booking.com whether it is included in your selected option, and contact us before arrival about dietary needs or special requests.
Choosing your room
How many rooms are there?
Villa Viognier welcomes guests in four rooms: Syrah, Nerello, Malvasia and the Caricante Suite. Each has a private bathroom, a double bed and individually adjustable air conditioning.
Which room should I choose for three people?
Syrah, on the ground floor, can accommodate an extra bed on request. Please confirm availability and the room configuration for your dates before booking.
Which rooms have a balcony and sea views?
Malvasia and the Caricante Suite, on the first floor, have private balconies overlooking vineyards, the sea and Taormina. Nerello has a balcony facing the mountains and garden. Syrah, on the ground floor, looks towards the sea and belvedere terrace.
Which room is on the ground floor?
Syrah is on the ground floor. If you have mobility requirements, please contact us before booking so we can review access, routes and room features together. The other rooms are on the first floor.
Enjoying the villa
Is Villa Viognier a B&B on Mount Etna?
Villa Viognier is a boutique retreat in Mascali, on the slopes of Mount Etna, listed on Booking.com as a bed and breakfast. It combines four rooms and suites, the character of a family home and vineyards overlooking the Ionian Sea.
Is there a swimming pool and a hot tub?
The villa's spaces include a saltwater pool and a hot tub on the sea-facing side. Contact us about availability and use during your stay.
Do you offer aperitivo and a wine selection for guests?
Yes, you can enjoy aperitivo with a view and discover the villa’s wine selection during your stay. Contact us for options, availability and conditions for your dates.
Can I arrange a winery visit?
We would be happy to suggest wineries and local food and wine experiences. Visits and tastings must be arranged with the producers and are not automatically included in your room booking.
Arriving and exploring
Where is Villa Viognier?
The villa is on Via Ragaglia, 95016 Mascali, in eastern Sicily, among vineyards on the slopes of Mount Etna. Our “Location” page has a link to driving directions and contact details to help you plan your arrival.
Is it advisable to have a car?
A car gives you greater flexibility when exploring the villa's surroundings, wineries, villages and coast. If you are travelling without a car, contact us before booking to discuss the journeys you will need to make.
What can I visit during my stay?
Spend your days discovering Etna's landscapes, local wineries, Taormina or the Ionian coast. With more time, explore further into eastern Sicily. Our “The area” and “Etna experiences” pages offer ideas for your trip.
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